At SpeedRent, we understand that you may have questions about our services, such as scooter rental in Iași, electric bike rental in Iași, or renting electric bicycles in Iași. This FAQ section provides detailed answers to help you make informed decisions.

1. How does the scooter rental process in Iași work?

The process is simple and efficient:

• Choose your preferred scooter from our website or directly at our office.

• Complete the booking form online or in person.

• Sign the rental agreement, which includes details about usage and terms.

• Pay the rental fee and deposit.

• Enjoy scooter rental in Iași with no mileage limits!

Our gasoline scooters are available for users with a driver’s license and for those without, as long as they use models limited to 25 km/h.

2. What documents are required for electric bike rental in Iași?

If you wish to rent electric bicycles, the process is just as straightforward. Here’s what you need:

• A valid ID (identity card or passport).

• A driver’s license (only for scooters requiring one).

• Valid contact details (phone number and email address).

For electric bike rental in Iași, no driver’s license is required. However, we recommend having experience with electric bikes for your safety.

3. Are there any limitations for scooter rental in Iași?

There are no mileage limits for scooter rental in Iași. However, it is important to follow these guidelines:

• Return the scooter in the same condition as it was received.

• Comply with traffic regulations.

• Inform our team if you encounter technical issues.

We also provide technical support throughout the rental period so you can enjoy your rides around the city worry-free.

4. What does the rental fee for electric bicycles in Iași include?

The rental fee for electric bicycles in Iași includes:

• A fully equipped and charged electric bike.

• A user guide and technical support.

• No mileage restrictions.

• The option to use the bike for urban transport or tourism.

Accessories such as helmets or additional baskets can be provided upon request, depending on availability.

5. What payment options are available?

We accept the following payment methods:

• Cash at our office.

• Bank transfer, prior to vehicle pickup.

• Card payments, either at our office or online.

For services such as affordable scooter rental in Iași, please make an advance payment to confirm your reservation.

6. Can I extend the rental period for a scooter?

Yes, you can extend the rental period provided there is no prior reservation for the same scooter. Contact our team at least 24 hours before the contract expires to request an extension. Payment for the extension must be made immediately upon approval.

7. What happens if I encounter a technical problem?

In case of a technical issue, contact us immediately at the phone number provided in your contract. Our team will assist in resolving the issue or, if necessary, replace the scooter or electric bike. Repairs required due to technical defects are covered by us, except in cases of improper use.

8. Are the bikes and scooters insured?

All our scooters and bikes are insured for standard use. However, damages caused by negligence or improper use will be the responsibility of the client. We recommend taking care of the rented vehicle and using it only as intended.

9. How can I book a scooter or electric bike?

Bookings can be made through:

• The form on our website, for services like electric bike rental in Iași.

• Direct contact via phone or email.

• Visiting our office in Iași.

Online reservations are confirmed after payment is made, and you will receive a confirmation email.

10. What are the operating hours for pickup and return?

We are available for pickups and returns between 8:00 AM and 8:00 PM, Monday through Sunday. In special cases, we can extend pickup or return hours with prior notification. To avoid additional charges, return the vehicle at the time specified in your contract.

11. What should I do if I have a complaint about the services?

For any dissatisfaction related to scooter rental in Iași, electric bike rental in Iași, or renting electric bicycles, please contact us:

• Email: contact@speedrent.ro

• Phone: +40 754 677 117

Our team will review your complaint and provide a solution as soon as possible.

12. What happens if the scooter or bike is damaged or stolen?

At SpeedRent, the safety of our vehicles is a priority. In case the rented scooter or bike is damaged or stolen, the following rules apply:

• Minor Damages

  • Scratches, dents, or other minor damages will be assessed at the time of return.

  • Repair costs will be deducted from the security deposit. If the repair costs exceed the deposit, the client must pay the difference.

• Major Damages

  • For significant damages that impair the vehicle’s functionality, the client is responsible for all repair costs.

  • Please contact us immediately at the phone number provided in the contract to report the situation.

• Vehicle Theft

  • In case of theft, the client must immediately notify the authorities and obtain an official police report.

  • The client will be held responsible for the full value of the vehicle if the theft occurred due to negligence (e.g., leaving the scooter unlocked or unsupervised).

• Additional Protection

  • If you opted for additional insurance, certain costs may be covered. We recommend discussing these options at the time of rental.

Our team is here to support you in managing any incident, whether it involves scooter rental in Iași or renting electric bicycles in Iași.